SHIPPING & DELIVERY
Same day dispatch on orders placed before 2pm.
Any orders that come through after 2pm will be dispatched the following business day.
AUSTRALIA
All orders are shipped express via Australia Post.
We offer a flat rate of $5 AUD per order.
Orders over $100 AUD receive free express shipping.
NEW ZEALAND
All orders are shipped express via Australia Post.
We offer a flat rate of $20 AUD per order.
Orders over $100 AUD receive free express shipping.
REST OF THE WORLD
All orders are shipped express via Australia Post.
We offer a flat rate of $20 AUD per order.
Orders over $250 AUD receive free express shipping.
TAXES & DUTIES
When shopping at Meremere Diaries, it is important to understand the policies regarding taxes and duties. Please note that as a customer, you are responsible for any applicable taxes and duties associated with your purchase.
We strive to provide a seamless shopping experience for our customers. However, it is essential to be aware of the potential additional costs that may be incurred when shipping internationally.
When placing an order for delivery outside of the country of purchase, you may be subject to import duties, taxes, and fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the customer.
The amount of taxes and duties imposed varies from country to country, and it is advisable to contact your local customs office for more information. They will be able to provide you with specific details regarding the applicable charges and regulations in your country.
It is important to note that Meremere Diaries does not pay for any taxes or duties associated with your purchase. These charges are separate from the product price and shipping fees paid at the time of checkout.
As a responsible retailer, we strive to provide accurate customs documentation to facilitate the smooth processing of your order through customs. However, we cannot predict or control the actions of customs authorities in your country.
We recommend familiarising yourself with your country's customs policies and regulations to ensure a hassle-free delivery process. By understanding and complying with the customs requirements, you can help avoid any potential delays or additional charges.
If you have any questions or concerns regarding taxes and duties, please feel free to contact our customer support team. We are here to assist you and provide any necessary information to make your shopping experience with us as smooth as possible.